GDPR Compliance
Information for visitors from the European Economic Area
Our Commitment to GDPR
olive-mist is committed to protecting the privacy and rights of individuals in accordance with the General Data Protection Regulation (GDPR). This page provides additional information for visitors and customers located within the European Economic Area (EEA).
Data Controller
olive-mist acts as the data controller for personal information collected through this website. We determine the purposes and means of processing personal data and are responsible for ensuring compliance with applicable data protection laws.
Contact details:
Email: [email protected]
Address: Level 12, 45 Collins Street, Melbourne VIC 3000, Australia
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: When you submit an enquiry form or subscribe to communications, you provide consent for us to process your data for those purposes.
- Contract: Processing necessary for the performance of a contract, such as when you enrol in a course.
- Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services and website functionality, provided these interests do not override your rights.
- Legal obligation: Processing required to comply with legal requirements.
International Data Transfers
As our operations are based in Australia, personal data collected from EEA residents may be transferred to and processed in Australia. We ensure that appropriate safeguards are in place to protect your data during such transfers, including:
- Standard contractual clauses approved by the European Commission
- Ensuring third-party service providers maintain adequate data protection measures
Your Rights Under GDPR
If you are located in the EEA, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Exercising Your Rights
To exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases or where we receive numerous requests, we may extend this period by a further two months, in which case we will inform you of the extension and the reasons for it.
Complaints
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
Data Protection Officer
For data protection enquiries, please contact us at [email protected] with "Data Protection" in the subject line.